ISP Blues

I have been struggling with my ISP for the past couple of weeks

590k down / 216k up sucks.  I was seeing 80k down earlier today. 9-10% packet

This is not exactly the 2m connection that I am expecting. They are really nice folks...
but I need help as this is like sucking a watermelon thru a straw. It sounds like
one of the radio links upstream of me is having a problem... they are telling me that
they will get to it... but today is the third time in a week that I have heard that

Normally I am a fan of Rural America... today I am missing living in the metro a fat
cable modem connection or a DSL... arggghhhh... I really miss the uber-bandwidth.