Lulzbot Taz 5 bubbles - failure

The Lulzbot Bot 5 has failed again for the second time in less than 3 months.

The heated print bed failed and started to delaminate. The massive air bubbles are the result. It made printing unreliable and an 80% failure rate.

The warranty process SUCKED.  The tech folks were great but the management was a bunch of jerks. They are so customer un-friendly that I would recommend people purchase a 3D printer from someone else.

I ended up having to buy a replacement bed.. wait for slow shipping... swap the beds... ship the old bed back... and wait several weeks for my money to refunded.  They had NO sense of urgency or understanding that people might be doing real work on their machines.

I can't express adequately how disappointed that I am with their warranty process.

I love my Taz 5 but I would not buy it again and not from Lulzbot... bummer for them since I will share this experience with everyone that I know.